Shipping policy

We cannot be held responsible for stolen or damaged packages left unattended if no one is available to accept the delivery.

We do not take responsibility for products that may be impacted by temperature fluctuations during shipping.

We are not liable for any interference from wildlife with your delivered package.

We are not responsible for delivery issues caused by incorrect or incomplete shipping details provided by the customer.

Shipping delays resulting from severe weather, package refusal, or inaccurate address information are not eligible for refunds.

At Cici's Sweets, quality is our priority! Our product quality is guaranteed only if the package is received within the delivery window chosen by the customer at checkout.

Thank you for your understanding!